We Stay Focused on a “Restore vs. Replace” Mentality | SERVPRO® of Madison/Goodlettsville

6/6/2019 (Permalink)

When disaster strikes, we can get there fast, but did you know there is another reason why we should be one of your first calls if the worst should occur?

In fact, when it comes to your property, our technicians work with a “restore first” mentality aided by the use of specialized equipment and cleaning techniques. This helps reduce the interruptions to life and helps get your home or business back to pre-disaster condition.

We Can Help With Restoration Following a Fire

During the stress of the situation, knowing what to do after a fire has damaged your property is often confusing, but that’s where we come in. One call to us and we will start working for you at your request.

No two fire damage events are the same, and while our highly trained team works to develop a unique plan that is tailored to your needs, the general process remains the same.

Here are the steps that are included in our process:

1. Emergency contact. Once we have been contacted by you, we will ask a series of questions regarding the fire damage, which will help us send out the proper equipment and resources with our team.

2. Inspection and fire damage assessment. Once they arrive on the scene, our team will perform an inspection and test adjoining rooms of the property to determine the extent of fire, smoke and soot damage to help us determine the right plan of action for your property.

3. Immediate board-up and roof-tarp service. Fire damage can compromise windows, walls and roofs, so we make sure that your property is secure and protected from further damage by boarding up any missing windows and walls and placing a tarp on damaged roofs.

4. Water removal and drying (if water damage is present). Since water damage often accompanies fire damage, we’ll begin the process of removing wet items right away. Dehumidifiers and air movers are brought in to remove the remaining water and finish up the drying process.

5. Removal of smoke and soot from all surfaces. We have specialized equipment and techniques to remove the smoke and soot from ceilings, walls and other surfaces.

6. Cleaning and sanitizing. If it is possible, we will clean any restorable items and structures. Industrial air scrubbers and fogging equipment are used to help remove odors.

7. Restoration. This is our final step in getting your property back to pre-fire condition. Restoration can involve minor repairs like replacing drywall, painting and installing new carpet. It could also involve major repairs like reconstruction of damaged areas.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Madison/Goodlettsville is available for emergency cleanup and restoration services 24 hours a day, seven days a week.