Know What to Ask Your Restoration Company | SERVPRO® of Wilson County

8/26/2019 (Permalink)

The complications of property damage are extensive, and for business owners, they could impact their livelihood. After a disaster, up to 60% of businesses are unable to reopen as reported by FEMA.

It is essential for business owners to resume operations as quickly as possible, and working with a commercial restoration company that’s trustworthy can make all the difference in this. Knowing what to ask is essential to ensure you are working with a reputable company—here are the questions we recommend:

<h3how-do-they-handle-emergency-response">1. How Do They Handle Emergency Response?

The faster damage is treated, generally, the less costly and time-consuming the restoration process will be. Inquire about how companies handle emergency responses and what their operating hours are to ensure they are able to get to you quickly.

With our 24-hour emergency line, we can begin our response to natural disasters the moment we get the call. This way, damage gets treated more quickly and business owners can focus on other important recovery tasks to resume operations.

<h3how-do-they-train-their-employees">2. How Do They Train Their Employees?

Quality restoration work comes from quality training, so it is important to ensure the technicians working on your property are qualified and well-trained within the field. The guidelines set forth by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) are the best in the industry and should be the pinnacle of their technicians’ education.

In addition to training in accordance with IICRC standards, we also provide our technicians with ongoing education and certification opportunities to ensure they are always able to learn and hone their restoration expertise.

<h3how-do-they-pick-their-equipment">3. How Do They Pick Their Equipment?

Technological advancements have impacted the restoration industry heavily, thus it is important for companies to keep their equipment updated.

We choose our equipment based on the IICRC standards, which ensures we are using the best machinery in the industry. All property damages are most effectively treated with the proper tools, which is why this is an important component of our restoration work.

If you’re in need of commercial restoration, do not hesitate to make the call so you can get your business back faster. Our trained experts are here to help 24/7—contact us today.